Why can't you issue Amazon refunds?
Winder S
Oct 20, 2025
Amazon does not allow vendors access to their payment system and requires that all refunds be processed via their customer service department. As such, we have no say in the matter.
Have a look at this link for more instructions on how to get a refund from Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=GSZAYH7K2C2NVNC9